Warranty

At PerfenQ, we take pride in offering products that meet high standards of design and durability. That’s why we offer warranty protection of up to 2 years on select items.

🔒 Warranty Coverage

All products are backed by our 30-Day Money-Back Guarantee. If your order arrives damaged, defective, or not as described, we’ll refund or replace it in accordance with our Refund & Return Policy.

Select products — including lighting, home tools, or electronics — come with a limited warranty of up to 2 years, depending on the product category. Coverage terms are specified on the individual product pages.

✅ What the Warranty Covers

• Defects in materials or workmanship

• Faulty wiring, motors, or core functionality failures (on applicable products)

• Manufacturing flaws that affect performance

❌ What It Doesn’t Cover

• Damage from misuse, accidents, drops, water exposure (unless rated for it)

• Wear and tear from normal use

• Unauthorized modifications or repairs

• Cosmetic damage after delivery

• Issues reported after the warranty window expires

📩 How to Make a Claim

Email us at support@perfenq.com with your order number and photos/videos showing the issue

• We’ll respond within 24–48 hours with the next steps

• If your claim is approved, we’ll offer one of the following:

• A replacement item

• A repair (if applicable)

• A refund if the issue can’t be resolved or a replacement isn’t available