Privacy policy

Last updated: March 2026

At PerfenQ, your privacy matters. This policy explains what personal information we collect, how we use it, and the choices you have. PerfenQ is operated by Quajestic LLC (30 N Gould St Ste R, Sheridan, WY 82801, United States), trading in India under the name Quajestic (GST No: 07CJBPB6809C1ZP).

1. What We Collect

When you visit or purchase from us, we may collect:

  • Name, email address, billing and shipping address
  • Payment details — processed securely; we never store card information
  • Phone number, if provided
  • Device type, IP address, and browsing behaviour via cookies and analytics tools
  • Order history and any communication with our support team

2. How We Use It

Your data is used to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to support enquiries
  • Improve our website, product selection, and customer experience
  • Send marketing communications — only if you've opted in, and always with an unsubscribe option
  • Meet legal and compliance obligations

3. Cookies

We use cookies to personalise your experience, remember preferences, and analyse site traffic. You can disable cookies in your browser settings at any time, though some site features may be affected.

4. Who We Share It With

We do not sell your personal data. We share information only with trusted third parties who help us run our business:

  • Payment processors (e.g. Shopify Payments, PayPal)
  • Shipping and fulfilment partners
  • Analytics providers (e.g. Google Analytics)
  • Email platforms (e.g. Klaviyo, Mailchimp)

All partners are required to handle your data securely and in line with applicable law.

5. Data Retention

We retain personal data for as long as needed to fulfil orders, meet legal obligations, and resolve any disputes. You can request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing at any time
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at support@perfenq.com.

7. Security

We use SSL encryption and industry-standard security practices to protect your data. No online transmission is 100% guaranteed to be secure, but we take every reasonable precaution.

8. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices — please review their policies separately.

9. Children

PerfenQ is not directed at children under 13. We do not knowingly collect data from minors.

10. Policy Updates

We may update this policy from time to time. Any changes will be reflected on this page with a revised date.

11. Questions

For any privacy-related concerns, contact us at support@perfenq.com.