Shipping policy

Last updated: March 2026

We offer free worldwide shipping on all orders — no minimum, no exceptions.

Processing Time

Most orders are processed within 1–3 business days. Select pieces — particularly larger or made-to-order items — may require up to 20-25 business days of preparation before dispatch. This ensures every item leaves us in perfect condition.

Delivery Timeframes

United States	1–3 weeks from dispatch
International	2–3 weeks from dispatch

Delivery times are estimates and may vary due to customs processing or courier delays outside our control.

Order Tracking

Every order ships with full tracking. You'll receive a tracking number via email once your order is dispatched — use it to follow your parcel at every step.

Customs & Duties

International orders may be subject to customs duties or import taxes depending on your country. These charges, if applicable, are the responsibility of the customer and are not collected by PerfenQ at checkout.

Issues with Delivery

If your order hasn't arrived within the estimated timeframe, or if there's a problem with your delivery, contact us at support@perfenq.com and we'll resolve it promptly.